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access for all

Access for all is a big issue, and there's still a lot to do to ensure that Cornwall is fully accessible. One of the activities of CoaST, prompted and supported by several pro-active businesses such as Pollaughan Farm, has been to establish a new partnership, the Cornwall Access Awareness Partnership (CAAP).

CAAP...
Many CoaST members are working hard to improve the accessibility of their businesses. This means promoting accessible local services and facilities so that visitors with access needs enjoy a completely hassle-free break. CoaST members tell us there is currently no simple, single route to all available information about easily-accessible businesses, services and destinations in Cornwall; this is a huge frustration for businesses and visitors alike!

CAAP was formed in 2006 with a mission: to raise awareness of access information for users and providers in Cornwall, and to ensure that there is more precise, consistent signposting to information about walks, accommodation-providers, restaurants, attractions, retail outlets, activity centres, etc.

CAAP is working to see how Cornwall can promote better signposting of information, as well as exploring how best to manage and update the information available about accessible destinations in Cornwall. We're also supporting tourism businesses to improve access, so that Cornwall can cater for everyone's needs.

Partners from a wide range of organisations are represented on CAAP: the Cornwall Sustainable Tourism Project (CoaST), Disability Cornwall, the Sensory Trust, Pollaughan Farm Cottages, Cornwall Enterprise, Cornwall County Council, The National Trust, Carrick District Council, Access Cornwall, Fal River Links, the South West Coast Path Team, Truro Social Services, Cornwall Deaf Association and Scope.

Mapping it out ...
The CoaST On-Line Map is currently being developed to hold as much information as possible on accessible sites, routes and places of interest (down to the tiniest fish and chip shop, coastal path stretch or slice of beach) and to signpost other information already available around Cornwall.

If you have any information about accessible places you would like to share with us, or would like advice as to how your business can become more accessible, contact Jemma at the CoaST Project on info

The words you use matter ...
And just one other thing: when you create your statements, policies and signs, try calling them "access" and "accessibility" statements, rather than "disability" statements. This is all about accessibility, after all, and breaking free of the disadvantages we allow "disability" to bring. Talk of "disabled" toilets or routes, however well-meaning, is not only non-sensical (!) - but also leads to those living with a disability being pigeon-holed and excluded.
We reckon the the whole business of making everything as accessible as possible starts with the words you use. It can pay to double-check what you're trying to say, and think again: the smallest change in your emphasis can make a huge difference ...

Email Jemma Roberts on info to find out more about what we're doing to work towards access for all ...

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